Privacy Policy.

1. Introduction

This privacy policy explains how we use the information we process about you and your rights in respect of this information.

You agree that by providing your personal data to us, you are consenting to its use as detailed in the sections below. When you are providing personal data about others, you have the consent of these individuals to supply us with their personal data. We may be unable to offer you services unless you provide explicit consent for the collection and use of any personal data requested.

2. Who we are

We, us, our means Atec Group Limited. We are the data controller of the personal data that you provide to us.

Atec Group Limited, registered office CETA House, CromwellBusiness Park, Chipping Norton, Oxfordshire, OX7 5SR, registered number10850019 ( ICO registration number ZB325700) is the Data Controller under theGeneral Data Protection Regulation in connection to the processing of your personal data.

Atec Group Limited is committed to protecting the privacy o four customers. We endeavour to comply with the EU General Data ProtectionRegulation (GDPR) and relevant data protection legislation. This Privacy Notice aims to inform you about how we use your personal data, keep your information secure and your choices.

2.1 How to contact us

Please contact us if you have any questions about our privacy policy or the information we hold about you by writing to us at:

Atec Group Limited

22 Ceta House

Cromwell Park

Banbury Rd

Chipping Norton

OX7 5SR

Or email: enquiries@atecgroup.com

2.2 Products

When you contact us, whether by phone, email, through our websites or otherwise, we collect information. We only collect the information that’s relevant to your query and that we need in order to get back in touch with you. If you don’t provide this information, we will be unable to respond.

3. How we use your information

When you contact us, whether by phone, email, through our websites or otherwise, we collect information about you when you get a quote for insurance, when you buy one of our insurance policies or when you make a claim under your insurance policy. We only collect information that’s relevant to the insurance products we provide. If you don’t provide this information, we will be unable to offer you insurance.

3.1 What type of information do we collect

Personal information provided by you:

•              Name

•              Contact details including email address and telephone numbers

•              Any information provided within your enquiry /message

•              Any Sensitive personal information provided by you within your enquiry / message

 

Sensitive personal information provided by you:

 

We must always have a legal basis for processing your information. For any purpose of processing your information, we set out our legal basis.

4. Why do we use your information

The information we collect may be used by us, our employees and service providers who are acting under our instruction, for these reasons:

  • To provide you with a quote including, verifying your identity and assessing your application for insurance.
  • To administer and manage your insurance policy including the purchase of your policy, managing your policy, renewal of your policy and the cancellation or lapse of your policy.
  • To handle claims made against an insurance policy.
  • To prevent and detect fraud or money laundering including investigating suspicions of fraud and money laundering.
  • To carry out internal analysis to support the pricing of insurance products and related services including, monitoring customer demographics, market trends or pricing analysis.
  • To recover any debt that you owe to us.
  • For training purposes to improve your customer experience.
  • For reinsurance purposes.
  • To comply with legal and regulatory requirements.
  • To market additional products and services to you.
  • To record your marketing preferences in connection with products and services.

We must always have a legal basis for processing your information. For each purposes of processing your information, we have set out our legal basis.

4. How we share your information

We will not share any information that you provide to us with third parties.

When it comes to using testimonials and case studies, we will always request permission directly with you.

5. Marketing

Atec Group Limited will contact you from time to time by telephone, post, email, social media or SMS to keep you informed with news, or our range of products and services.

You can object to direct marketing at any stage and we will not send you any marketing materials unless you opt back in. You can do this by either not ticking the relevant pages on our website or by emailing us onenquiries@atecgroup.com and we will update your preferences.

6. Your rights

If you would like to know more about your rights, you can find out more information on the ICO’s website: https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr-individual-rights/

 

You can exercise these rights by contacting Atec GroupLimited in writing at the following address:

Data Protection Officer

Atec Group Limited

22 Ceta House

Cromwell Park

Banbury Rd

Chipping Norton

OX7 5SR

Or email: enquiries@atecgroup.com

 

Please provide your name, address and details of the information you require. Once we have received your request, we will have 1month to respond.

 

If you are not satisfied with our use of your personal data or our response to any request by you to exercise any of your rights or if you think that we have breached the GDPR, then you have the right to complain to the ICO. Please see below for contact details of the ICO:

England

Information  Commissioner’s Office

Wycliffe  House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Tel: 0303 123  1113 (local rate) or 01625 545 745 (national rate)

Email: casework@ico.org.uk

Scotland

Information  Commissioner’s Office

45 Melville  Street

Edinburgh

EH3 7HL

Tel: 0131 244  9001

Email: scotland@ico.org.uk

Wales

Information  Commissioner’s Office

2nd Floor

Churchill  House

Churchill Way

Cardiff

CF10 2HH

Tel: 029 2067  8400

Email: wales@ico.org.uk

Northern Ireland

Information  Commissioner’s Office

3rd Floor

14 Cromac  Place

Belfast

BT7 2JB

Tel: 0303 123  1114 (local rate) or 028 9027 8757 (national rate)

Email: ni@ico.org.uk

7. How long we keep your information for

A key principle of data protection is that data is retained for only as long as it is reasonable, and is retained in accordance with the uses for which the data is collected.

 

8. Cookies

We may use cookies (small text files which we store on your computer when you visit our site) to deliver a better and more personalised interaction. They enable us to recognise you when you return to our site, store information about your preferences, and improve the way your searches are processed. They also enable us to generate statistics about the number of visitors we have and how they use our site and the internet. You can set your browser to reject our cookies if you wish (you should consult your browser help section for details), but this might restrict your use of our site.

 

For more information on the cookies used by our site, please refer to our Cookie Statement.

 

9. Other websites

Our website may contain links to other websites. ThisPrivacy Policy only applies to this website and the services and products we provide; when you link to other websites you should read the separate privacy policies on those sites.